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Customer Service Representative
Kingston, KingstonCaribbean HR Solutions is the Caribbean's premier HR Outsourcing company specializing in Executive Search, Recruiting, HRO and Payroll services.
On behalf of our esteemed client, we solicit candidates to apply for the role of:
Customer Service Representative
As A Customer Service Representative, you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer might face.
Responsibilities include but are not limited to:
On behalf of our esteemed client, we solicit candidates to apply for the role of:
Customer Service Representative
As A Customer Service Representative, you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer might face.
Responsibilities include but are not limited to:
- Primarily responsible for answering incoming telephone calls.
- Typing general correspondence.
- Preparation of Proforma Invoices and Quotations for customers.
- Preparing purchase orders for suppliers and maintaining purchase order log.
- In-house sales of equipment and supplies sold by the company.
- Filing of purchase orders, invoices and other relevant correspondence.
- Preparation of Thank You letters to all customers.
- Keeping log of equipment on warranty.
- Receiving goods in the system.
- Submitting payment to overseas suppliers.
- Maintaining adequate stationery supplies for the office.
- Disbursing and maintaining Petty Cash.
- 5 CXC subjects including Mathematics and English Language.
- Minimum of 2 to 3 years of experience in Customer Service.
- Must be available to work on some Saturdays.
- Must be computer literate and tech-savvy.
- Must be conversant in Microsoft Suite (Word, EXCEL, Outlook).
- Sales experience is a bonus.
- Proven ability to multi-task in a fast-paced environment.
- Should have an appeasing personality.
- Must be customer-focused.
Though we appreciate all applicants, only shortlisted candidates will be contacted.