Caribbean HR Solutions is the Caribbean's premier HR Outsourcing company specializing in Executive Search, Recruiting, HRO, and Payroll services. On behalf of our client, KESTREL, we solicit candidates to apply for the following role:

Inside Sales Representative

As an Inside Sales Representative, you will be responsible for driving new business and nurturing existing relationships with clients. You will work closely with the Island Manger & Team to identify new sales opportunities, engage with prospective customers, and contribute to the company’s growth. This role is perfect for someone who is motivated by achieving sales targets and enjoys building lasting customer relationships.

Key Responsibilities:

• Proactively reach out to prospective clients through phone, email, and other communication channels.
• Identify customer needs and provide tailored solutions.
• Manage and follow up with inbound leads.
• Maintain accurate records of sales activities and customer interactions in CRM.
• Collaborate with the sales team to develop strategies for customer acquisition and retention.
• Meet and exceed sales targets and KPIs.
• Provide exceptional customer service and ensure customer satisfaction.

Requirements:

• Proven experience in inside sales, telemarketing, or customer service.
• Excellent communication and interpersonal skills.
• Strong ability to build rapport and establish long-lasting customer relationships.
• Self-motivated with the ability to work independently and in a team environment.
• Familiarity with CRM systems and sales tools.
• Strong organizational skills and attention to detail.
• Ability to handle rejection and stay motivated to meet sales goals.
• Experience in the Shipping and Logistics industry is a plus.

Though we appreciate all applicants, only shortlisted candidates will be contacted.